We commit ourselves to total customer care by delivering world-class products and services.
To be the leader in the pharmaceutical industry.
Core Values ::
We as Torrentians hail from diverse backgrounds and cultures. Each of us have different upbringing that influences our views, opinions, preferences, prejudices, beliefs etc. This diversity is our strength. We need to constantly build upon this strength, harnessed by our core values. .
These core values, you will agree, help us develop a sense of trust, ownership and pride amongst each of our stakeholders who are associated with Torrent. It guides us in building a sustainable organization that can withstand the test of time.
When truth is paramount
Thoughts and actions entail doing the right thing at all times and in all circumstances; whether or not anyone is watching. This requires inner courage and conviction, no matter what the consequences are. It is honouring one's commitments and being accountable for one's actions, end-to-end.
When best is not enough
Passion for excellence means not doing extra-ordinary things, but doing ordinary things in all pursuits exceedingly well. Passion and excellence are forces that fuel each other on the exclusive path to leadership. As we are what we repeatedly do, excellence then becomes not an act, but a habit.
CUSTOMER AND FAMILY FIRST
When customer comes first, they last
The guiding principle behind caring for customers and family is being honest in building and nurturing relationships. Our mantra in customer service is ‘Turrant’. We believe in setting high standards when it comes to maintaining relationships.
Teamwork makes the Dream work
An ideal organisation facilitates participation and involvement of each of its members in various decision making processes. It not just leads to commitment but also ensures ownership of the end result by each member. Team to us is something that facilitates mutual brainstorming resulting in accomplishing the assigned task.
Life is a continuous learning experience
Continuous learning is the key skill that ensures growth and sustainability of any organization. Continuous upgradation of one’s knowledge and competence will surely give a competitive edge to us. You will agree, our organization provides platform for continues learning that not only enhances knowledge but also evolves all of us into matured Torrentian.
When every smile matters
Concern for Society & Environment is a sense of responsibility and contribution to society that defines our existence. It entails making a difference in the quality of lives and environment surrounding us. It is important to encourage fellow-members on collective as well as individual basis to fulfil the responsibility of leaving behind a world abundant in flora and fauna, rich in time tested values & ideals and above all wealthy in social fervour for our future generations.